Sales Manager

LeafGuard•Kent, WA

About The Position

The Sales Manager (SM) supports the General Manager in developing and training sales representatives. This is a full-time, salaried position focused on daily training, ride-alongs, role-play, meetings, and sales development. The role is intended to help scale sales-office growth where the General Manager is performing at an acceptable level but lacks capacity to support continued growth. Improvements in office performance are also expected.

Requirements

  • One year of exceptional sales performance with LeafGuard.
  • Exceptional knowledge of the LeafGuard sales system.
  • Willingness to work with the General Manager to develop a strong sales team.
  • Ability to plan and deliver a productive sales meeting.
  • Organizational skills to manage multiple priorities in addition to personal sales production.
  • Strong interpersonal and leadership skills.

Responsibilities

  • Take ownership of sales activities within the assigned territory.
  • Plan and execute branch sales meetings.
  • Observe new sales representatives and representatives performing below standard on sales appointments, complete assessments, and develop and follow up on improvement plans.
  • Take new sales representatives on sales appointments so they can observe.
  • Support new sales representatives during training and their critical first 30 days through role-play, practice, coaching, and mentoring.
  • Develop new sales representatives to above company standards.
  • Be available to sales teams for questions and advice.
  • Ensure each sales representative has a development plan that is updated monthly and actively worked on.
  • Take TO calls when available and as needed by the General Manager.
  • Assign leads as needed by the General Manager.
  • Build a culture of improvement, ownership, ethics, and excellence through monthly one-to-ones and individual training.
  • Become familiar with the General Manager role to provide coverage when needed and prepare for possible future promotion to a General Manager position.
  • Conduct field rides with new sales representatives, observing as much as necessary and as directed by the General Manager.
  • Observe a new or below-standard sales representative at least four times per week, complete an assessment, develop an improvement plan, and follow up.
  • Plan and conduct three in-office sales trainings, along with additional branch-level meetings for underperforming representatives.
  • Conduct at least two additional in-office training sessions per week, each lasting two hours, for topics and audiences needing additional attention as directed by reports from the RSM.
  • Review each sales representative's development plan weekly to ensure progress.
  • Help increase retention of new sales representatives performing at company standards.
  • Reduce and manage leakage in accordance with company standards.
  • Reduce job rollovers caused by incomplete or incorrect sales paperwork.
  • Monitor and ensure MPWL is managed daily.
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