Sales Manager - FT Hotel - $35.00 hr.

IHG•Torrance, CA

2d•$35 - $38

About The Position

The Sales Manager develops business through direct sales solicitation for an assigned territory or market segment. This sales professional is responsible for building a client base and securing hotel business to meet or exceed room-night sales and revenue goals. The role involves prospecting, negotiating rates and event services, coordinating with hotel departments, and maintaining client relationships to encourage satisfaction and repeat bookings. The position may assist with sales plans and annual budgeting, represent the hotel at trade shows and conventions, arrange site inspections and client events, and produce sales reports and forecasts. The role may also require serving as manager on duty. The posted hourly pay range is $35.00 to $38.00 for work performed in Torrance, California. Benefits are available to eligible employees and include paid time off, medical, dental and vision insurance, and a 401(k).

Requirements

Some college education plus 1–2 years of sales- or marketing-related experience, or an equivalent combination of education and experience.
Fluent English proficiency.
Ability to communicate effectively with guests, employees, third parties, and other contacts.
Ability to read and write to complete paperwork and reports, interpret results, give and receive instructions, and provide training.
Basic mathematical skills, including budgeting, profit/loss concepts, percentages, and variances.
Problem-solving, reasoning, organizational, motivating, and training abilities.
Ability to travel to workshops, trade shows, conventions, and similar events.
May require a valid driver's license.
The role may require working nights, weekends, and/or holidays.
Ability to frequently stand or move within and outside the facility, carry or lift items weighing up to 25 pounds, and handle objects.

Nice To Haves

A related degree is preferred.
Prior hotel sales experience is preferred.
Knowledge of additional languages is preferred.

Responsibilities

Build a client base through direct inside and outside sales to secure hotel business and meet or exceed room-night sales and revenue goals.
Actively prospect and qualify new business and achieve assigned personal and team goals.
Negotiate guest-room rates, meeting-room rentals, function space, and hotel services within approved booking guidelines.
Produce or review sales contracts, rate agreements, and banquet or catering event orders accurately.
Assist with developing and implementing sales plans and may participate in annual budgeting and planning.
Coordinate with hotel departments to deliver services agreed upon with clients and share relevant sales information.
Arrange and conduct special events, site inspections, and off-site presentations; entertain clients in accordance with company and hotel policies.
Maintain client files and update information daily; prepare monthly sales reports and forecasts for the assigned area.
Promote teamwork and quality service through regular communication and coordination with hotel departments.
Represent the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
Follow up with clients during and after their stay to ensure satisfaction and secure future bookings.
Monitor and respond to inquiry calls and provide client proposals in accordance with departmental policies and procedures.
Perform other duties as assigned and may serve as manager on duty when required.