Donor Engagement Manager (FT $35.00/hr)

Catholic Charities of Onondaga County•Syracuse, NY

About The Position

Catholic Charities of Onondaga County is seeking a strategic, organized, and relationship-oriented Donor Engagement Manager to coordinate and advance the agency's fundraising and donor engagement initiatives. Reporting to the Director of Donor Engagement, this position plans and executes major fundraising events, including the annual signature gala, and coordinates fundraising campaigns, donor stewardship, and other revenue-generating initiatives. The role focuses on event and campaign management, sponsorship development, donor relations, and volunteer coordination. Working with the Director of Donor Engagement, the Donor Engagement Team, and colleagues throughout the agency, the manager helps strengthen philanthropic relationships, increase fundraising results, and advance the agency's mission and long-term financial sustainability. This is a full-time position at 35 hours per week, paying $35.00 per hour.

Requirements

Bachelor's degree in nonprofit management, business administration, communications, marketing, or a related field, with at least four years of progressively responsible experience in special event planning and management, preferably in a nonprofit organization; or an equivalent combination of education and experience.
Experience in fundraising event strategy and execution, including sponsorship development, budget management, committee and volunteer coordination, and donor engagement.
Demonstrated ability to manage multiple fundraising initiatives, achieve goals, and meet competing deadlines.
Strong organizational, project management, and event planning skills, with exceptional attention to detail.
Excellent written, verbal, interpersonal, and relationship-building skills.
Ability to establish and maintain effective relationships with donors, sponsors, volunteers, colleagues, and community partners from diverse backgrounds.
Strong analytical, critical-thinking, and problem-solving skills, including interpreting fundraising data and evaluating results.
Strong financial and budget management skills, including budget development, expenditure monitoring, and evaluation of fundraising costs.
Demonstrated initiative, sound judgment, discretion, and ability to work independently and collaboratively.
Ability to adapt to changing priorities while maintaining a proactive, flexible, and results-oriented approach.
Proficiency in Microsoft Office applications and Raiser’s Edge NXT.
Commitment to the mission, values, and service philosophy of Catholic Charities of Onondaga County.
Valid New York State driver's license.
Registered and insured vehicle.
Ability to obtain and maintain New York State Central Registry clearance.

Nice To Haves

Additional experience in nonprofit fundraising campaigns, donor relations and stewardship, and donor database systems is preferred.
Special event planning and management experience in a nonprofit organization is preferred.

Responsibilities

Support the Director of Donor Engagement with planning and implementing donor gift-cycle activities, including identification, qualification, cultivation, solicitation, stewardship, and recognition.
Coordinate agency appeals, including production, mailing schedules, vendor coordination, and post-campaign follow-up.
Work with the Database Administrator to analyze giving trends, identify prospects, improve donor retention, and inform fundraising strategies.
Monitor campaign performance, evaluate results against goals, and recommend ways to increase revenue and participation.
Lead the planning and execution of fundraising events under the direction of the Director of Donor Engagement.
Develop event strategies to secure sponsorships, maximize participation, and achieve fundraising goals.
Manage event budgets, timelines, vendors, and logistics to deliver successful and cost-effective events.
Build and maintain relationships with event sponsors, donors, committee members, and vendors.
Contribute to written and verbal solicitations for appeals, campaigns, event sponsorships, and other fundraising initiatives.
Ensure timely and appropriate donor acknowledgments and recognition in line with agency standards and fundraising best practices.
Coordinate with agency programs to identify volunteer needs and manage volunteer recruitment, onboarding, and placement.
Partner with program staff to ensure volunteers receive orientation, understand their responsibilities, and are familiar with agency policies.
Maintain communication with volunteers and coordinate recognition and stewardship activities to encourage ongoing engagement.
Maintain accurate qualitative and quantitative records and reporting of fundraising activities and event performance.
Coordinate with Finance, the Database Administrator, executive and program leadership, vendors, and external partners to support Donor Engagement operations.
Participate in departmental and strategic planning and initiatives that advance organizational sustainability and philanthropic support.
Engage professionally with donors, volunteers, community partners, and other stakeholders.