Sales Manager

Serotonin Centers•Dr Phillip, FL

About The Position

Serotonin Orlando is an independently owned and operated franchise location of Serotonin Centers, a cash-pay longevity and anti-aging brand offering hormone optimization, medical weight loss, IV therapy, aesthetics, and advanced recovery technology. This is a sales-focused role: the General Manager operates the building, while the Sales Manager is responsible for revenue. The Sales Manager turns initial consultations into long-term memberships and personalized longevity plans. The role focuses on community outreach and referral partnerships, consultations and closing, membership growth, lead follow-up, CRM accuracy, and coaching front desk staff on sales-related activities. Performance is measured monthly by outreach leads, new guests, lab panels, new memberships and conversions, body sculpting consult close rate, call standards, speed to lead, and month-over-month center revenue growth. The position offers a $65,000 base salary plus monthly bonuses and commissions; the posting also lists a compensation range of $65,000 to $80,000 per year and states top performers can earn $95,000 to $120,000 or more.

Requirements

  • At least two years of quota-carrying, commission-based sales experience.
  • A verifiable sales track record, including metrics such as close rate, revenue, or ranking.
  • Experience selling high-ticket services priced at $1,000 or more face to face.
  • Comfort discussing health, body, and aging with empathy and confidence.
  • CRM discipline; experience with GHL, Zenoti, or similar systems is relevant.

Nice To Haves

  • Experience coaching others to sell.
  • Sales experience in fitness memberships, med spas, aesthetics, auto, timeshare, cosmetic or elective healthcare, high-end retail, or a similar field.

Responsibilities

  • Generate 160 or more community outreach leads each month.
  • Develop referral partnerships with gyms, salons, physicians, employers, apartment communities, and local businesses.
  • Host or work at four or more in-center and off-site events each month that generate booked consultations.
  • Track partners, events, leads, and results to connect outreach activities to revenue.
  • Conduct guest consultations and convert guests into memberships and treatment packages.
  • Convert SeroVitals 360 lab panel guests into medical memberships within 30 days.
  • Address objections related to price, time, and commitment, and follow up on open consultations until they close or are formally lost.
  • Drive new member enrollment each month and convert one-time aesthetics and service clients into recurring members.
  • Move existing members into higher-value plans and packages, and ask new members for referrals.
  • Respond to every new lead within five minutes and work leads through a structured call, text, and email cadence in GHL CRM.
  • Reactivate past guests and lapsed members.
  • Maintain accurate records in Zenoti and the CRM so sales are tracked.
  • Coach front desk staff on booking, show rates, and handoffs to consultations.
  • Improve new-guest phone calls to meet the Serotonin C.A.R.E.S. standard.
  • Lead sales huddles focused on daily targets and the previous day's results.

Benefits

  • Performance-based bonuses, including monthly new-member and revenue-growth bonuses.
  • Commission of 5% on packages and products sold.
  • Employee discounts.
  • Free uniforms.
  • Training and development.
  • Warm leads and booked consultations, with the opportunity to build an independent pipeline.
  • A stated path into leadership as the Orlando group expands.
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