Sales Manager

Hyatt Place Chicago South • Chicago, IL

13d

About The Position

The Sales Manager at Olympia Hospitality and Hyatt Place Chicago South/University Medical Center drives hotel revenue through proactive group sales and meeting and catering business. This hands-on role manages the entire client journey, including capturing leads, negotiating and contracting business, detailing logistics, managing rooming blocks, and providing high-touch on-site service through final billing. The position also supports local marketing through targeted social media initiatives to increase property visibility.

The employee is expected to demonstrate effective listening and communication, initiative, the ability to work independently and as part of a team, and leadership by example. The role requires good judgment and discretion, effective problem-solving, excellent customer service, multitasking, composure under pressure, professionalism, integrity, and follow-through.

Requirements

• Hotel sales, catering sales, and/or hotel experience required.
• Strong communication skills.
• Detail-oriented.

Nice To Haves

• Management or previous supervisory experience preferred.
• College degree preferred, or equivalent combination of education and work experience.
• Delphi.fdc experience is a plus.

Responsibilities

• Drive hotel revenue through proactive group sales and meeting and catering business.
• Capture sales leads and manage the client journey.
• Negotiate and contract business.
• Detail event logistics and manage rooming blocks.
• Provide on-site client service through final billing.
• Support local marketing through targeted social media initiatives to increase property visibility.
• Demonstrate effective communication, initiative, sound judgment, problem-solving, customer service, professionalism, and follow-through.

Benefits

• Employer contribution of up to 80% toward individual health plans.
• Affordable dental and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) plan with discretionary yearly match.
• Paid group term life insurance for select positions.
• Short-term disability with 50% shared cost.
• Option to purchase additional employee-paid life insurance.
• Robust paid time off plan.
• Seven paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network and recovery-friendly workplace.
• Hotel travel discounts.
• Additional benefits may be available based on property-specific location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed