Sales Manager

Service Corporation International•Portland, OR
•$85,000 - $100,000

About The Position

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location’s sales goals. This results-oriented manager recruits, trains, and develops a strong sales force, including training Pre-Arrangement Advisors to conduct successful virtual and in-home presentations. The ideal candidate has proven experience in One-Call-Close. The role oversees and supports Pre-Arrangement Advisor sales activities, monitors performance and compliance, and develops sales strategies based on market and competitive activity. The Sales Manager also contributes to sales activities as needed and ensures the team is motivated and focused on its objectives. The position requires compliance with applicable funeral industry (cremation) state and federal laws.

Requirements

  • Bachelor’s degree and/or 5 years of equivalent managerial experience; field sales preferred.
  • At least 2 years of managerial experience or 5 years of industry experience.
  • Special license as needed.
  • Strong verbal and written communication, interpersonal, and time-management skills.
  • Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
  • Strong business acumen and knowledge of sales techniques.
  • Demonstrated problem-solving, negotiation, coaching, mentoring, and people-management skills.
  • Ability to communicate, present, and credibly influence a team to meet and exceed sales objectives.
  • High level of compassion and integrity.
  • Ability to analyze financial reports and determine actions needed to maintain or improve location performance.
  • Proven experience in One-Call-Close.

Nice To Haves

  • Field sales experience is preferred.
  • Funeral Director License, required only in specific states.

Responsibilities

  • Develop, coach, mentor, and support Pre-Arrangement Advisor sales activities to meet and exceed monthly sales objectives.
  • Recruit, train, develop, and motivate sales talent to achieve and exceed sales goals.
  • Support advisors and the sales process by calling leads, setting appointments, and contributing to sales targets as needed.
  • Advise Pre-Arrangement Advisors on sales opportunities, proposals, closing techniques, marketing plans, and community relations.
  • Monitor and manage sales performance, leads, conversion ratios, and compliance with company policies.
  • Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share.
  • Coach and mentor advisors on field sales concepts and techniques, including in-home sales, seminar-based sales, and self-lead generation.
  • Coordinate and lead regular meetings to keep the sales team motivated, on target with goals, and aware of market growth opportunities.
  • Comply with funeral industry (cremation) state and federal laws.
  • Perform other responsibilities as needed.

Benefits

  • 401(k)
  • Health insurance
  • Health savings account
  • Professional development assistance
  • Referral program
  • Retirement plan
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