Sales Manager

D1 Training - Southlake•Southlake, TX

About The Position

D1 Training is hiring two part-time Sales Managers to nurture advertising leads for its Allen and Southlake locations. The openings are based at either Allen or Southlake, Texas, and both hires work toward shared team targets across the two locations. The role owns follow-through from a prospect’s first inquiry through an attended appointment, building trust with prospective athletes and families and helping them take the next step. During covered working hours, the goal is to respond to new leads within one minute, with five minutes as the maximum. Success centers on consistent follow-up and appointments that prospects attend. The two part-time hires share daily team targets of 150 outbound calls and 10 scheduled appointments across both locations; these targets are combined, not per person. Conversion from lead to attended appointment is the highest priority, and bookings alone do not define success. The Sales Manager reports to the owner, records lead activity in the CRM, coordinates clear handoffs with each location team, and reviews performance with the owner to improve follow-up based on results.

Requirements

  • Clear, confident phone communication skills and the ability to listen, build trust, and ask for the appointment.
  • Consistent follow-through in a high-volume lead pipeline.
  • Comfort using a CRM and accountability for measurable daily activity and attendance results.
  • A welcoming, professional approach to athletes and families and enthusiasm for helping people begin training.

Responsibilities

  • Respond rapidly to inbound leads and guide prospects toward the appropriate appointment at Allen or Southlake.
  • Work toward shared team targets of 150 outbound calls and 10 scheduled appointments per working day across both locations.
  • Nurture leads through phone, text, and email follow-up while respecting consent, communication preferences, and opt-outs.
  • Confirm appointments, answer questions, send appropriate reminders, and follow up with no-shows to reschedule them promptly.
  • Record every contact attempt, conversation, next step, booking, and attendance outcome in the CRM.
  • Provide each location team with a clear handoff so prospects arrive expected, informed, and ready for their experience.
  • Review response times, contact rates, appointment attendance, and lead-to-show conversion with the owner, and improve follow-up based on results.
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