Sales Manager

Sethi Management•Turlock, CA

12d•$25 - $28

About The Position

The Sales Manager drives revenue growth, develops new business opportunities, and strengthens client relationships for the hotels. Reporting directly to the General Manager, the position proactively generates new business, maintains existing accounts, conducts outside sales calls, and supports occupancy, average daily rate (ADR), and revenue per available room (RevPAR) goals. This hands-on sales role requires regular local travel to meet prospective clients, develop business partnerships, and represent the hotels in the community. The role also coordinates sales responsibilities and business development activities between the named hotel locations, works with hotel leadership and operations teams, and follows Hilton brand standards and company procedures. The position is hourly and non-exempt, with a stated pay range of $25–$28 per hour, and is eligible for overtime in accordance with applicable law.

Requirements

At least two years of hospitality sales experience is preferred; previous hotel sales experience is strongly preferred.
Experience developing new business, conducting outside sales calls, and maintaining productive client relationships.
Familiarity with hotel sales strategies, corporate accounts, group business, and revenue performance measurements.
Strong communication, negotiation, presentation, and relationship-building skills.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
Proactive, self-motivated approach, with the ability to work independently and achieve established goals.
Strong customer service skills and a professional appearance and demeanor.
Proficiency in Microsoft Office, email, internet research, and electronic sales tracking systems.
Ability to collaborate effectively with hotel leadership, operations teams, clients, and community partners.
Sound judgment, initiative, problem-solving skills, and ability to maintain effective performance under pressure.
Reliable transportation and ability to travel locally for required outside sales activities.
Ability to use computers and office equipment and to sit, stand, walk throughout the hotel, conduct property tours, and travel to off-site business locations.
Ability to occasionally bend, reach, climb stairs, and lift or carry items weighing up to 25 pounds.

Nice To Haves

Previous hotel sales experience is strongly preferred.
Experience with Hilton brand systems and hotel sales tools is preferred.
Two or more years of hospitality sales experience is preferred.

Responsibilities

Identify, prospect, solicit, and secure new business to increase room revenue and market share.
Conduct outside sales calls, client visits, business development meetings, and prospecting throughout assigned markets.
Build and maintain relationships with local businesses, corporate accounts, travel coordinators, organizations, group clients, and business partners.
Develop new accounts and grow production from existing clients.
Support occupancy, ADR, RevPAR, and overall revenue goals through consistent sales activity.
Identify demand generators, business opportunities, and potential revenue streams.
Coordinate site inspections, client presentations, property tours, and familiarization visits.
Assist with promotional offers, negotiated business opportunities, and targeted sales initiatives.
Respond promptly to sales inquiries, calls, emails, requests for proposals, and business leads.
Prepare sales proposals, client correspondence, and booking agreements according to hotel procedures; follow up to convert opportunities into confirmed business.
Develop relationships with in-house business travelers and repeat guests to identify travel needs and potential corporate accounts.
Coordinate with the Front Office and other departments so group reservations, client expectations, and special arrangements are communicated effectively.
Address client concerns professionally and work with hotel leadership to resolve service-related issues.
Maintain an organized sales pipeline and accurate client records in designated hotel and brand sales systems.
Complete weekly sales activity reports and provide regular sales updates and performance reports to the General Manager.
Monitor local markets, competitor activity, and business trends; participate in sales planning, revenue strategy discussions, and action-plan development.
Take ownership of assigned sales goals, deadlines, and follow-through, and communicate opportunities, challenges, and results to hotel leadership.
Build relationships with local businesses, chambers of commerce, civic organizations, and community partners; represent the hotels at networking events, business functions, and community meetings.
Identify community events, local developments, and business opportunities that could generate hotel demand, and support brand-approved marketing initiatives.
Work with the General Manager and hotel operations teams to support revenue objectives and guest satisfaction.
Maintain knowledge of hotel room types, amenities, services, meeting space, and local attractions.
Communicate group arrivals, client commitments, special requests, and booking details to appropriate departments; ensure sales commitments are realistic and followed through.
Follow Hilton brand standards, company policies, sales procedures, and operational expectations; attend required training, meetings, and sales events and perform other assigned duties.
Travel locally for sales calls, client meetings, and business development; attend occasional evening or weekend networking events and client functions.
Coordinate sales responsibilities and business development activities between the specified hotel locations and comply with attendance, timekeeping, travel, and scheduling policies.