The Sales Manager is accountable for achieving and exceeding the sales team's revenue and margin goals. In coordination with the VP, Sales, the role hires, trains, and leads a high-volume outbound sales team to achieve sales goals and increase market share, primarily in the mid-market. The position supervises direct or indirect reports and is accountable for business target delivery and decision-making. The Sales Manager develops sales strategies and annual business plans, trains and coaches Sales Representatives, monitors sales and call-center performance, and provides regular revenue and margin forecasts. The role collaborates with Marketing on promotions and campaigns, reviews market and competitive information, manages customer and representative assignments and CRM documentation, and builds relationships with customers and partners. It also manages expenditures within budget and prepares sales reports. The position requires a bachelor's degree or an equivalent combination of education and experience, with up to five years of related experience and/or training. The role requires sales management and organizational development skills, effective communication in English, mathematical and analytical ability, and knowledge of spreadsheet, word-processing, presentation, and CRM software. Physical activities include sitting, standing, walking, handling objects, reaching, climbing or balancing, stooping or kneeling, talking or hearing, lifting up to 25 pounds, and travel, with the frequency varying by activity.
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Job Type
Full-time
Career Level
Manager