Sales Manager

Peak Technologies•Las Vegas, NV

About The Position

The Sales Manager is accountable for achieving and exceeding the sales team's revenue and margin goals. In coordination with the VP, Sales, the role hires, trains, and leads a high-volume outbound sales team to achieve sales goals and increase market share, primarily in the mid-market. The position supervises direct or indirect reports and is accountable for business target delivery and decision-making. The Sales Manager develops sales strategies and annual business plans, trains and coaches Sales Representatives, monitors sales and call-center performance, and provides regular revenue and margin forecasts. The role collaborates with Marketing on promotions and campaigns, reviews market and competitive information, manages customer and representative assignments and CRM documentation, and builds relationships with customers and partners. It also manages expenditures within budget and prepares sales reports. The position requires a bachelor's degree or an equivalent combination of education and experience, with up to five years of related experience and/or training. The role requires sales management and organizational development skills, effective communication in English, mathematical and analytical ability, and knowledge of spreadsheet, word-processing, presentation, and CRM software. Physical activities include sitting, standing, walking, handling objects, reaching, climbing or balancing, stooping or kneeling, talking or hearing, lifting up to 25 pounds, and travel, with the frequency varying by activity.

Requirements

  • Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience.
  • Up to five years of related experience and/or training.
  • Sales management and organizational development skills and competencies.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • English reading and speaking ability to interpret documents, procedure manuals, and correspondence and communicate effectively with individuals and groups.
  • Ability to work with probability, statistical inference, geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
  • Ability to follow detailed instructions and use existing resources to solve problems.
  • Knowledge of Excel spreadsheet, word-processing, and PowerPoint presentation software.
  • CRM skills.
  • Ability to lift up to 25 pounds and perform the physical activities described for the position, including travel.

Responsibilities

  • Create and implement sales strategies and annual business plans for sales representatives to support consistent quota and revenue growth.
  • Develop Sales Representatives through sales, product-knowledge, and systems training; regular one-on-ones; team meetings; and coaching sessions.
  • Provide accurate monthly and quarterly revenue and margin forecasts for the sales team.
  • Work with Marketing to develop and execute marketing promotions, sales campaigns, and vendor lead programs.
  • Review market data to determine customer needs, price schedules, and discount rates.
  • Assign customers and sales representatives, and ensure sales and lead-generation activity is documented in the applicable CRM system.
  • Monitor sales and call-center metrics, including revenue, margin, dials, talk time, close rate, and returns.
  • Manage daily activity against goals using coaching, training, and performance improvement plans to address individual deficiencies.
  • Represent the company at trade association meetings to promote products.
  • Deliver sales presentations to key clients in coordination with Sales Representatives.
  • Establish and maintain business relationships with customers and partners, and assist Sales Representatives with relationships, negotiations, and closing deals.
  • Analyze and control expenditures to meet budgetary requirements.
  • Prepare periodic sales reports reflecting sales volume, potential sales, and areas for proposed client-base expansion.
  • Continuously monitor and evaluate the competitive landscape.
  • Supervise direct or indirect reports and take accountability for business target delivery and decision-making.
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