Sales Manager

Ulta Beauty, Inc. • La Quinta, CA

21d • Onsite

About The Position

The Sales Manager leads the store’s sales team in alignment with Ulta Beauty’s mission, vision, and values, developing a high-performing team that drives sales growth across categories. The role oversees the retail business except for boutiques, including sales, service, and operational processes, and is accountable for Net Promoter Score and an exceptional guest experience. The manager leads business performance, associate development, and operational compliance, and is expected to show a drive for results, passion for the beauty industry, strong guest service, product knowledge, and the ability to lead and develop others.

The Sales Manager supports store profitability and productivity by analyzing business results, managing payroll and scheduling needs with the General Manager, planning in-store events, and executing company programs and standards. The role recruits and develops a diverse team, coaches associates, and collaborates with brand partners and store leadership. It also oversees store processes such as inventory control, cash management, loss prevention, safety, task execution, and compliance.

This position requires a flexible, full-time schedule that includes days, evenings, weekends, and holidays, as well as attendance at corporate business meetings and conferences. The stated pay range is $26.00–$34.00 per hour, with the opportunity for eligible associates to earn additional compensation under the company bonus plan. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Success driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Proven ability to monitor inventory levels, achieve operational excellence, drive a service culture, and execute merchandising directives.
• Experience attracting, developing, and motivating talent; adapting to change and leading others through change; building collaborative relationships; and influencing a team.
• Proficiency with basic technology, including point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.

Nice To Haves

• Bachelor’s degree is preferred.

Responsibilities

• Lead the store’s sales team and drive growth across retail and service sales, guest loyalty, payroll, omnichannel, and shrink goals.
• Identify underperforming metrics and develop strategies using company programs, tools, and resources to improve sales and business performance.
• Use store forecasts and payroll budgets to support scheduling needs, coordinating with the General Manager to maximize productivity and complete workload within budget.
• Plan and execute in-store events that support guest experience, brand collaboration, sales, and payroll goals.
• Review and respond to financial and operational reporting, store visit results, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to support sales and guest service.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team, and address staffing needs and open positions.
• Build an engaged team through collaboration, communication, inclusion, and prioritization of work.
• Support associate development through training, individualized feedback, coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing brand and category training, and ensure direct reports do the same.
• Establish professional relationships with brand partners to support sales and service goals.
• Work with the leadership team to set priorities, provide direction and support, and share best practices for teamwork and guest service.
• Execute the Guest Engagement Leader program through business ownership, associate coaching, and leadership of a helpful and friendly guest experience.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use the company scheduling tool to adjust schedules and manage attendance during manager-on-duty shifts.
• Use the company task management tool to prioritize and complete store workload, including resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and minimize loss by ensuring workplace safety, inventory control, cash management, and loss-prevention standards are met.
• Perform day-to-day inventory control tasks, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns, and complete theft reporting as needed.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are executed.
• Use company programs, tools, and resources to drive store improvements.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.
• Attend corporate business meetings and conferences.

Benefits

• Paid time off for full-time positions.
• Health insurance for full-time positions.
• Dental insurance for full-time positions.
• Vision insurance for full-time positions.
• Life insurance for full-time positions.
• Disability benefits for full-time positions.
• Eligible associates may earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed