Sales Manager

Holiday Inn Express Liberty Way•West Chester Township, OH

11d

About The Position

The Sales Manager increases hotel profits by growing room sales and generating business through proactive sales efforts, discretion, and judgment. The role independently affects hotel operations and profitability and has discretion to manage rates and product lines and to commit hotel departments operationally. The Sales Manager sells all hotel product lines, including rooms, meeting spaces, and packages, and maximizes revenue through appropriate negotiations with customers. The position solicits business, qualifies customer needs, and coordinates the delivery of client commitments with the appropriate departments.

Requirements

Demonstrated sales skills, including verbally communicating with and listening to clients.
Ability to prepare function plans by writing clear requests for each affected department.
Basic knowledge of local and national business trends and competition strategies.
Ability to communicate with different kinds of people, provide information, answer questions, and deliver required service.
Ability to travel locally and nationally to seminars or functions, potentially being away from home for several days.

Responsibilities

Solicit business and qualify customer needs.
Sell hotel rooms, meeting spaces, packages, and other product lines, maximizing revenue through customer negotiations.
Participate in completing in-house communication forms, including room blocks, banquet event orders (BEOs), and rooming lists.
Follow up with the appropriate departments to ensure commitments to clients are delivered.
Maintain records and files for follow-up and future reference.
Participate in sales blitzes and solicit viable accounts in the market segment through outside and telephone solicitation.
Participate in weekly Sales Department meetings and provide Saturday office coverage if necessary.
Show clients the hotel facilities by giving property tours.
Meet monthly budget and booking goals.
Attend sales seminars, including out-of-state seminars.
Entertain clients to solicit business, including taking them to meals or entertainment.
Follow safety and security procedures and rules to provide a safe work environment.
Perform additional duties as requested.