Sales Manager

Dave & Buster's Inc.•Louisville, KY
•$59,931 - $70,508•Onsite

About The Position

The Sales Manager drives event revenue through consultative selling, outbound prospecting, and retaining an existing client base. The role calls for strategic customer acquisition and retention, a record of increasing sales, cold-calling expertise, strong client-nurturing skills, multitasking ability, and a drive to succeed. The position works on-site and reports directly to the General Manager. The Sales Manager develops and executes local and outbound sales strategies, manages the full sales process, and builds and supports a high-performing sales team. The role tracks prospecting and sales progress in the CRM, uses a sales data warehouse platform to communicate with clients and track correspondence, monitors performance and market trends, and partners with District Sales/Regional Sales Managers.

Requirements

  • Must be at least 21 years of age.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to tradeshows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.

Responsibilities

  • Perform outbound lead-generating activities outside the building, including tabling, networking events, and visits with prospective and current customers.
  • Develop and execute a local and outbound sales strategy to identify high-potential target customer segments and industries.
  • Build and manage a high-performing sales team, providing mentorship, training, and support to help the team achieve individual and team goals.
  • Manage the full sales process through prospecting, calls, and appointment setting.
  • Monitor key performance metrics and market trends, adapting outbound sales strategies and tactics to stay ahead of the competition.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with the client base and track correspondence and communications.
  • Partner closely with District Sales/Regional Sales Managers.

Benefits

  • Competitive salary with sales commission potential.
  • Quarterly bonus program.
  • Health, dental, vision, and long- and short-term disability coverage.
  • Employee Assistance Program.
  • Buster’s Legacy Fund, which supports team members during difficult times.
  • 401(k) matching plan.
  • Free food.
  • Free gameplay.
  • Multiple managers per shift.
  • Fun work environment.
  • Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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