Sales Manager

Pathfinder Hospitality•Austin, TX

2d•$63,000 - $75,000•Onsite

About The Position

Pathfinder Hospitality is hiring a Sales Manager for its Holiday Inn Express & Suites in Austin. This is a revenue-first, hunter sales role focused primarily on generating new revenue from accounts the Sales Manager sources, wins, and grows. The role has a structured Weekly Success Planner (WSP) to track prospecting, pipeline, and revenue outcomes, and includes sales training with Pathfinder’s leadership team. The Sales Manager will prospect by phone, in person, and through digital channels; conduct local business visits and hotel site tours; participate in local business and community events; and develop knowledge of the competition and the hotel’s value proposition. The role also supports a sales-first hotel culture by helping train team members to recognize revenue opportunities, deliver Platinum Service, and create Peak Moments for clients. Success is measured through consistent sales activity, a growing pipeline, monthly corporate, group, and extended-stay revenue against goals, account renewals and referrals, and the hotel’s reputation in the local business community. This role involves frequent cold calls and visits, substantial time outside the hotel, local travel in Austin, working on one’s feet, weekly activity tracking, and networking or client events that often take place in the evening.

Requirements

Track record of winning new business in hospitality or another relationship-based sales role; any industry is considered.
Ability to persuade and influence prospects and move them toward a decision.
Enjoys networking and building relationships with new contacts.
High emotional intelligence, ability to build trust quickly, and a bias for action.
Comfort with metrics, weekly check-ins, accountability, and candid conversations.
Ownership mindset and commitment to the hotel's results.
Welcomes feedback and ongoing learning and practice.
Valid driver's license and reliable transportation for local sales visits.

Nice To Haves

Fluency in both Spanish and English.

Responsibilities

Prospect every week by phone, in person, and through digital channels to open new accounts and build a local business pipeline.
Conduct sales calls, local business visits, and hotel site tours with businesses, project crews, teams, and organizations.
Participate in chambers of commerce, industry associations, community events, and local business groups.
Learn client needs and sell all facets of the hotel, demonstrating value before discussing rates and closing with a clear next step.
Convert initial stays into long-term agreements, and grow client bookings, renewals, and referrals.
Track prospecting activity, pipeline, and revenue outcomes using the Weekly Success Planner (WSP).
Understand the competition and why accounts choose or do not choose the hotel.
Help train hotel team members to identify revenue opportunities and contribute to a sales-first culture.
Help the team deliver Platinum Service and create Peak Moments for clients.
Perform other duties as assigned.