Sales Manager

LeadsOnline•Plano, TX

About The Position

LeadsOnline provides crime-solving technology to law enforcement agencies and public safety organizations worldwide. The Sales Manager mentors, coaches, and trains new and existing Account Executives to help the team achieve and exceed Annual Recurring Revenue goals. The role reinforces a culture of Energy and Ownership while supporting a client-focused approach. The Sales Manager develops sales strategies, tracks team performance and activity, and analyzes sales data to improve productivity and efficiency. The position also supports Account Executives in important client meetings and negotiations, addresses escalated client issues, and works with company leadership and cross-functional teams to improve the client experience and align sales goals with business objectives. The role plans sales training and individual development with the COO and HR Business Partner, leads hiring for the team, and sets and monitors performance objectives. Periodic travel to trade shows and client locations is expected. LeadsOnline describes its workplace as values-driven, supportive, collaborative, and focused on serving law enforcement and the communities they protect.

Requirements

Demonstrated success in both individual-contributor and leadership roles, especially in B2B or SaaS environments.
Strong written and verbal communication skills, including the ability to deliver presentations and build relationships with diverse stakeholders.
Ability to thrive in a fast-paced environment, navigate ambiguity, and implement effective solutions.
Ability to motivate and develop a team and foster collaboration.
Commitment to periodic travel to trade shows and client locations.

Nice To Haves

8 or more years of sales experience.
5 or more years as a high-performing individual contributor in SaaS or B2B sales.
3 or more years leading high-performing sales teams, with a strong track record of success.
Recent graduates of full-time MBA programs with prior software or technology sales experience are encouraged to apply.

Responsibilities

Mentor, coach, and train new and existing Account Executives by observing training sessions, listening to calls, and providing actionable feedback in one-on-ones.
Develop and implement sales strategies to achieve ARR goals and maximize team productivity.
Define and track sales activity goals.
Travel periodically to trade shows and client locations to strengthen relationships and deliver results.
Gather and analyze sales data to identify opportunities for process improvement and efficiency.
Use data insights to pace team performance against year-to-date goals.
Plan and deliver regular sales training workshops and individual development plans in collaboration with the COO and HR Business Partner.
Lead the hiring process as hiring manager and recruit and select candidates aligned with company values and performance standards.
Set clear objectives for team members, measure performance against key metrics, and provide ongoing coaching to address challenges and improve results.
Support Account Executives in high-value client meetings and negotiations.
Cross-sell LeadsOnline products using a consultative approach to identify client needs.
Address escalated client issues promptly and effectively.
Partner with leadership to align sales objectives with overall business goals.
Collaborate with marketing, product, client success, and support teams to refine strategies and enhance the client experience.