Sales Manager

Southern Home Services•Anniston, AL

13d•Onsite

About The Position

Southern Home Services is seeking a Sales Manager for Dunn’s HVAC, Plumbing & Electrical in Anniston, Alabama. Southern Home Services acquires, owns, and operates residential HVAC, plumbing, and electrical businesses across the United States. The Sales Manager will help expand the sales team and drive revenue growth by leading sales performance and delivering engaging, hands-on training. This role oversees multi-trade sales across HVAC, plumbing, and electrical, supports customer satisfaction and sales effectiveness through financing and payment options, and coordinates call assignments with dispatch and department managers. The position also develops sales strategies, monitors performance metrics, recruits and mentors team members, and helps integrate the company’s “Southern Model.” Availability for nights, after-hours, weekends, and holidays is required as needed. The work is usually performed in an indoor office environment. This is an exempt, full-time position.

Requirements

3–5 years of experience leading a sales team or in successful sales leadership roles.
Proven ability to cultivate high-level relationships with key decision-makers.
Skill in leading change-management initiatives.
Strong strategic thinking and creative problem-solving capabilities.
Self-motivated and proactive, with a drive for results.
Excellent communication and collaboration skills, including the ability to build trust and rapport with direct reports and across the organization.
Effective time-management skills and attention to detail, with the ability to manage competing priorities and deliverables.
Valid driver’s license and at least three years of driving experience.
Proficiency in Microsoft Suite/Office.
Ability to perform work while sitting and/or standing at an individual workstation or office; communicate verbally by phone or other device; stand, walk, and sit; talk or hear in person and by telephone; use hands to type, handle, or feel objects or controls; reach with hands and arms; and occasionally stoop, kneel, bend, crouch, and lift up to 10 pounds.

Nice To Haves

HVAC, plumbing, and electrical industry knowledge and experience.
ServiceTitan experience.

Responsibilities

Exceed daily, monthly, and yearly sales goals through effective sales strategies and performance optimization across revenue channels, including Home Comfort Advisors, technicians, plumbers, electricians, and Customer Service Representatives.
Oversee sales efforts across HVAC, plumbing, and electrical trades, using financing and payment options to improve sales effectiveness and customer satisfaction.
Review the dispatch board and coordinate with dispatch and department managers to assign appropriate technicians, Home Comfort Advisors, and resources to calls.
Manage hands-on, face-to-face training programs for management and non-management staff.
Establish and monitor KPIs, exceed performance metrics, and continually improve training programs to meet business needs.
Collaborate with sales and service teams to develop sales strategies, analyze local markets, and recommend products, services, and sales techniques that improve customer satisfaction, market share, and customer loyalty.
Be available for nights, after-hours, weekends, and holidays as needed to support operations and sales objectives.
Recruit, train, and mentor the sales team, including supporting integration of the “Southern Model” with company practices and standards.