Sales Manager

Spark Car Wash•Tinton Falls, NJ
•Onsite

About The Position

Spark Car Wash is a high-growth, institutionally backed express exterior car wash company serving the Northeast, with plans to open locations throughout New Jersey, New York, and Pennsylvania. The company emphasizes an energizing car-wash experience, consistently excellent customer service, and an enriching environment for employees. The Sales Manager is a customer-focused brand ambassador who drives membership sales, explains Spark’s services, and creates a positive customer experience. The role helps establish a strong sales culture by engaging customers, leading by example, and supporting teammates in developing sales and customer-engagement skills. The position may also handle cash, customer payments, and returns, ensuring transactions are processed accurately and with integrity. The Sales Manager also contributes to safe, clean, and customer-ready site operations.

Requirements

  • High school diploma or GED preferred, or an equivalent combination of education and experience.
  • Professional, enthusiastic, positive attitude and strong focus on customer experience.
  • Experience with cash handling, deposit preparation, cash audits, and related financial controls.
  • Strong communication and customer-service skills, including confidence engaging guests and promoting memberships.
  • Passion for sales, customer interaction, and helping others.
  • Goal-oriented, self-motivated, strong work ethic, and desire to achieve results.
  • Strong interpersonal, conflict-resolution, and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Ability to stand, walk, and interact with customers for extended periods.
  • Ability to work outdoors in all types of weather conditions.
  • Ability to lift, move, or carry up to 40 pounds as needed.
  • English proficiency required to support customer communication and safe daily operations.
  • Availability for a flexible schedule, including some evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Promote and clearly explain wash packages, membership programs, and free amenities.
  • Understand customer needs and recommend suitable services while delivering exceptional customer service.
  • Support customer payments, including credit and cash transactions, and process transactions and returns accurately in accordance with company procedures.
  • Use the Pay Station to process transactions and follow customer service, cash-handling, and payment policies.
  • Perform cash-related tasks, including preparing safe bags, accessing the safe when authorized, processing returns, receiving cash and coin deliveries, and other assigned cash-handling tasks.
  • Communicate the value of products and services and demonstrate strong product and car-wash knowledge.
  • Represent Spark’s standards, energy, and professionalism.
  • Respond promptly to customer needs and help resolve service issues patiently and professionally.
  • Increase site capture rate, membership conversions, and overall sales performance.
  • Assist with onboarding and training teammates in sales and customer-engagement best practices.
  • Follow safety procedures around the car-wash tunnel, including awareness of vehicles, equipment, chemicals, and team members.
  • Maintain lot cleanliness and appearance by removing debris, checking vacuums, and helping keep the site clean, safe, and customer-ready.

Benefits

  • Competitive pay of $20.50 per hour, plus the opportunity to earn commission for each eligible membership sold.
  • 401(k) plan with company match of up to 4% after 90 days for eligible full-time and part-time employees.
  • Medical, dental, and vision insurance for eligible full-time employees.
  • Paid sick time in accordance with applicable state laws and company policy.
  • Holiday pay at time and a half for hours worked on observed company holidays.
  • Complimentary employee car wash plan.
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