Sales Manager
About The Position
We are partnering with an established, highly respected company on Maryland's Eastern Shore to find an experienced Sales Manager to lead its Sales & Design team. This is an opportunity for a results-driven sales leader who develops people, builds high-performing teams, and drives revenue growth while delivering an exceptional customer experience. The ideal candidate combines strong sales leadership, pipeline management, and coaching skills with a customer-first approach. Experience in construction, home improvement, custom pools, or other high-value consultative sales environments is highly desirable.
Requirements
- Proven experience in sales management, team leadership, or a comparable sales leadership position.
- Demonstrated success coaching sales professionals and achieving revenue targets.
- Strong understanding of sales pipelines, forecasting, KPIs, and performance measurement.
Nice To Haves
- Experience in construction, home improvement, custom pools, or other high-value consultative sales environments.
Responsibilities
- Lead, coach, and develop Sales & Design Consultants, Customer Service Representatives, and sales support personnel.
- Establish clear performance expectations, sales goals, and accountability measures.
- Mentor sales professionals in managing pipelines, building customer relationships, and closing deals.
- Support recruiting, onboarding, training, and retention of sales team members.
- Foster a collaborative, results-oriented sales culture.
- Oversee the sales pipeline from initial lead through signed contract.
- Drive revenue growth, profitability, conversion rates, and overall sales performance.
- Conduct weekly sales meetings, pipeline reviews, and individual coaching sessions.
- Develop accurate sales forecasts and monitor performance against established targets.
- Identify opportunities to improve lead conversion, sales processes, and closing effectiveness.
- Ensure an exceptional, white-glove customer experience throughout the sales process.
- Maintain high standards for proposals, estimates, presentations, and customer communication.
- Collaborate with Marketing to optimize lead generation and conversion.
- Partner with Production and Operations to ensure accurate project expectations and seamless handoffs.
- Help resolve customer concerns while maintaining strong relationships and protecting the company's reputation.
- Use CRM and sales management platforms to track opportunities, performance, and forecasting.
- Monitor key performance indicators, including conversion rates, average deal size, sales cycle length, and win/loss ratios.
- Support implementation and adoption of sales technology, including Salesforce and JobTread.
- Identify opportunities to streamline processes and improve sales team efficiency.
- Provide regular sales performance updates to executive leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
