Automotive Dealership Sales Manager

Fletcher Jones Automotive Group•Beverly Hills, CA

5h•$164,500 - $180,900

About The Position

Audi Beverly Hills is seeking a Sales Manager to drive dealership sales performance, profitability, and customer satisfaction. The role leads and develops the Sales team, manages daily sales operations, and ensures customers receive a professional, exceptional purchasing experience. The ideal candidate is a results-driven leader with strong automotive sales experience, sound business judgment, and the ability to motivate others while maintaining high performance and customer-service standards.

Requirements

Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
Proven ability to lead, motivate, coach, and develop a high-performing sales team.
Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
Ability to analyze sales performance, establish goals, and implement strategies to improve results.
Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
Excellent communication, interpersonal, and customer relationship management skills.
Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
Strong organizational skills and ability to manage competing priorities in a fast-paced retail environment.
Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.

Responsibilities

Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.