Sales Manager

LeafGuard•Lake Oswego, OR

About The Position

The Sales Manager (SM) supports the General Manager in developing and training sales representatives. This is a full-time salaried position responsible for daily training, ride-alongs, role play, meetings, and sales development. The role is intended to support growth in sales offices where the General Manager is performing at an acceptable proficiency but lacks capacity to facilitate continued office growth. Improvements in office performance are also expected. The Sales Manager helps build a strong sales team, improve retention of new representatives performing at company standards, reduce leakage and job rollovers caused by incomplete or incorrect sales paperwork, and ensure MPWL is managed daily. Discretionary discounting is managed by the General Manager and Regional Director to protect net profit. The role also provides an opportunity to learn the General Manager’s responsibilities, cover that role when needed, and potentially pursue future promotion to General Manager.

Requirements

  • One year of exceptional sales performance with LeafGuard.
  • Exceptional knowledge of the LeafGuard sales system.
  • Willingness to work with the General Manager to develop a strong sales team.
  • Ability to plan and deliver a productive sales meeting.
  • Organizational skills to manage multiple priorities in addition to personal sales production.
  • Strong interpersonal and leadership skills.

Responsibilities

  • Take ownership of sales activities within the assigned territory.
  • Plan and execute branch sales meetings.
  • Observe new sales representatives and representatives performing below standard during sales appointments; complete assessments, develop improvement plans, and follow up.
  • Take new sales representatives on sales appointments so they can observe.
  • Support new sales representatives during training and their critical first 30 days through role play, practice, coaching, and mentoring.
  • Develop new sales representatives to above company standards.
  • Be available to sales teams for questions and advice.
  • Ensure each sales representative has a development plan that is updated monthly and actively worked on.
  • Take TO calls when available and needed by the General Manager.
  • Assign leads as needed by the General Manager.
  • Build a culture of improvement, ownership, ethics, and excellence through monthly one-to-ones and individual training.
  • Become familiar with the General Manager role to provide coverage when needed and prepare for the possibility of future promotion.
  • Conduct field rides with all new sales representatives, observing as much as necessary and as directed by the General Manager.
  • Observe new or below-standard sales representatives at least four times per week, complete assessments, develop improvement plans, and follow up.
  • Plan and conduct three in-office sales trainings, along with additional branch-level meetings for underperforming representatives.
  • Conduct at least two additional two-hour in-office training sessions per week on topics and with audiences needing attention, as directed by reports from the RSM.
  • Review each sales representative’s development plan weekly to ensure progress.
  • Support office growth and improve office performance.
  • Increase retention of new sales representatives performing at company standards.
  • Help reduce and manage leakage in accordance with company standards.
  • Reduce job rollovers resulting from incomplete or incorrect sales paperwork.
  • Monitor and ensure MPWL is managed daily.
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