Sales Manager

David's Bridal • Jacksonville, FL

1d • $19 - $25

About The Position

The Sales Manager is a member of the store management team who helps build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales plans. This role acts as a mentor, leader, and coach, building strong relationships with team members and customers and fostering high performance and five-star customer service.

The manager leads a customer-first culture, manages floor activity, coaches and trains team members, and supports store sales and income goals. The role also monitors payroll and timekeeping, inventory and merchandise processes, individual performance, staffing, and talent development. Full-time hours are 40 hours per week, Sunday through Saturday. The position involves extended periods of standing, walking, and sitting, and occasional lifting of up to 25 pounds.

Requirements

• High school diploma or degree.
• Two to four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Manage activity on the sales floor by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
• Monitor store payroll to help ensure hours stay within the monthly budget, and monitor and acknowledge timesheets for scheduled shifts, breaks, and meals.
• Help lead the store to consistently achieve Total Monthly Income goals by executing foundational excellence and performance-based leadership for both the front of house and alterations.
• Monitor inventory management, special orders, receiving, layaway, out-of-stock merchandise, and repairs, and ensure merchandise meets first-quality standards.
• Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
• Observe individual team member performance and enforce improvement action plans through weekly performance discussions using customer reviews and mystery shops.
• Help build a strong bench and talent pipeline, ensure the store is staffed, achieve staffing goals, and fill open positions within 30 days.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package
• Competitive pay
• Dream Maker employee discount after the first pay period
• Referral incentive program
• Dayforce Wallet early pay access
• Health, dental, and vision insurance
• 401(k) program
• Paid vacation, wellness days, and holidays, including the employee's birthday off
• Pet benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED