Sales Manager

Miami Family Law Group•Miami, FL

11d•$90,000 - $120,000

About The Position

Miami Family Law Group, PLLC is seeking a player-coach Sales Manager to lead its sales and intake operation as the firm grows. The manager will personally conduct discovery calls with prospective clients and close retained matters while coaching the team and holding the operation accountable for results. This senior role owns conversion metrics, manages the HubSpot pipeline, and connects marketing, intake, and the legal team, with direct access to firm leadership. The manager will improve discovery call performance and lead follow-up, maintain accurate CRM records, and use reporting and pipeline reviews to identify gaps and drive corrective action. The role also collaborates on intake processes, pricing strategy, and new matter scripts, and participates in hiring, onboarding, and staff training.

Requirements

At least 5 years of sales management experience with a proven record of meeting and exceeding conversion targets.
Demonstrated ability to personally sell and close on calls, in addition to managing others.
Proficiency in HubSpot CRM, including pipeline management, deal stages, reporting, and workflow automation.
Exceptional verbal communication skills, including building rapport, handling objections, and guiding prospects to decisions.
Strong coaching instincts, including the ability to evaluate recorded calls and teach staff how to improve.
Data-driven approach and comfort with metrics and measurable accountability.

Nice To Haves

Experience in legal, professional services, or consultative sales environments.

Responsibilities

Lead, coach, and develop the sales and intake team on discovery calls, conversion practices, objection handling, and client communication.
Personally conduct discovery calls with prospective clients, model the firm's intake process, and close retained matters.
Own conversion metrics from first contact to signed retainer and hold the team accountable to weekly, monthly, and quarterly targets.
Manage lead stages and follow-up pipelines in HubSpot.
Conduct weekly pipeline reviews and provide regular sales performance reports to firm leadership.
Identify gaps in conversion, call quality, and lead response times, and develop and execute corrective action plans.
Collaborate with the Operations Manager and firm Owner on intake improvements, pricing strategy, and new matter scripting.
Participate in hiring, onboarding, and ongoing training of sales and intake staff.
Maintain accurate deal stages, contact records, and activity logs in HubSpot.