Sales Manager, Key Accounts - Special Missions

Gogo Business Aviation • Broomfield, CO

9d

About The Position

The Sales Manager, Key Accounts – Special Missions develops, manages, and expands strategic relationships with major aerospace and defense prime contractors, aircraft manufacturers, and systems integrators. The role identifies new business opportunities, works through complex procurement and contracting processes, and turns opportunities into long-term revenue growth in coordination with customer stakeholders and cross-functional Gogo teams.

The position supports Gogo’s Special Missions team, which provides advanced connectivity solutions for critical aviation operations. The Sales Manager represents Gogo in customer and industry settings and manages commercial relationships throughout the customer lifecycle, from opportunity identification through proposal development, contract execution, order fulfillment, and long-term account growth. The role requires travel of up to 30%.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Aerospace, Supply Chain, or equivalent practical experience.
• At least 3 years of professional experience within an aerospace and defense prime contractor, OEM, systems integrator, or related aviation organization.
• Experience working directly with procurement, contracts, supply chain, finance, or program management organizations.
• Demonstrated ability to build and maintain strategic customer relationships in complex aerospace and defense environments.
• Strong understanding of purchase orders, contracts, statements of work, amendments, pricing structures, and commercial agreements.
• Willingness and ability to travel up to 30% to support customer meetings, conferences, trade shows, and industry events.

Nice To Haves

• Experience working with major aerospace and defense companies such as Lockheed Martin, Boeing, L3Harris, Sierra Nevada Corporation, Northrop Grumman, RTX, General Dynamics, or BAE Systems.
• Experience supporting aerospace, defense, special missions, ISR, or government aviation programs.
• Knowledge of aerospace and defense procurement, acquisition, and contract management processes.
• Experience working with aircraft manufacturers, system integrators, or aviation technology providers.
• Exposure to aviation connectivity, communications, or aerospace technology solutions.
• Experience managing long-term strategic accounts with complex sales or contractual requirements.
• Ability to understand technical solutions and communicate customer requirements effectively to internal teams.
• Strong attention to detail when managing customer contracts, purchase orders, pricing, and commercial requirements.
• Excellent oral, written, presentation, and interpersonal communication skills.
• Ability to establish credibility with stakeholders ranging from procurement specialists to executive leadership.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Experience navigating large organizations and identifying key decision-makers, influencers, and stakeholder groups.

Responsibilities

• Develop and execute strategic account plans to drive growth and expand Gogo’s presence within key aerospace and defense organizations.
• Build and maintain relationships with major industry customers and partners, including aircraft manufacturers, prime contractors, and systems integrators.
• Map customer organizations to identify decision-makers, influencers, program offices, procurement teams, contracts personnel, supply chain stakeholders, and executive sponsors.
• Develop an understanding of customer programs, aircraft platforms, business priorities, procurement processes, contractual requirements, and organizational structures.
• Manage strategic customer relationships from opportunity identification through proposal development, contract execution, order fulfillment, and long-term account growth.
• Lead opportunity development and coordinate internal resources to support customer pursuits and program requirements.
• Oversee contract modifications, renewals, amendments, statements of work, and other commercial agreements throughout the business lifecycle.
• Collaborate with Gogo Contracts, Legal, Finance, Operations, and Program Management teams to support compliance with customer requirements and successful program execution.
• Identify opportunities to expand customer engagement, increase market penetration, and support long-term revenue growth.
• Represent Gogo at customer meetings, industry conferences, trade shows, and strategic business events.

Benefits

• Medical, dental, and vision coverage with plans that can fit each employee’s needs.
• Immediate vesting 401(k) plan.
• Paid time off.
• Volunteer time off.
• Option to participate in an Employee Stock Purchase Plan.
• Commission plan eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level