BILINGUAL SALES MANAGER IN TRAINING - ASHLEY DAVIE

CITY Furniture•Davie, FL

12d•Onsite

About The Position

The Sales Manager In Training develops an understanding of sales management by performing the steps in the sales cycle and participating in daily management activities. The role involves thinking strategically, recommending process improvements, and learning the company’s business philosophy to support the success of the Sales Department. The position is based at Ashley Davie and reports to the Showroom Manager. This is a commission-driven role with uncapped earning potential. The posting says associates can expect to earn $65,000 or more during their first year while learning sales and leadership. Managerial duties are paid at $30 per hour in addition to earned commissions. Upon promotion to Showroom Manager, compensation changes to salary plus bonus and averages $75,000 per year. The role includes face-to-face guest service and sales, customer account management, professional development, personal business development, showroom merchandising and administrative duties, and teamwork. The work takes place in an air-conditioned showroom and is scheduled for 42.5 hours per week, including nights, weekends, and holidays. Physical demands include prolonged standing and walking, and light lifting when presenting products and merchandise to customers.

Requirements

Bachelor’s degree from an accredited institution is preferred.
Experience in a related environment is recommended.
Ability to speak effectively and listen attentively.
Relationship management skills.
Ability to serve and develop others.
Customer orientation.
Effective communication skills.
Ability to identify and solve problems.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Google Suite, including Docs, Sheets, and Slides.
Knowledge of AS400, the ASAP internal platform, and Director.
Ability to work 42.5 hours per week, including nights, weekends, and holidays.
Ability to meet physical demands including prolonged standing and walking, and light lifting when presenting products and merchandise to customers.

Nice To Haves

Bachelor’s degree from an accredited institution.
Experience in a related environment.

Responsibilities

Use the opportunity system during guest interactions and complete the sales cycle with World Class Service.
Greet and welcome guests; present and demonstrate products; explain features and benefits; and offer available services.
Close sales and process orders, including creating invoices, scheduling deliveries, and providing financing options.
Answer in-store phone calls and assist guests with questions and concerns.
Monitor sales and advise customers of changes; resolve customer issues; provide after-sale follow-up; and perform customer-retention activities such as thank-you and follow-up calls.
Monitor the backorder list and update customers accordingly.
Document and report customer relationship management activities through information technology systems.
Obtain job-related certifications and training, use the Learning Management System, attend instructor-led training, and review new product information.
Learn the AS400 database, inventory and reporting systems, and tasks related to showroom opening, closing, daily management, and merchandising.
Complete assigned individual and team projects and continue learning processes in preparation for promotion to Showroom Manager.
Contact non-purchasing guests during promotions and special events, carry out personal business development strategies, and follow up with guests who make appointments.
Contact previous customers to sell related or additional products and generate leads through personal efforts outside the store.
Perform store-opening and closing responsibilities; maintain price tags and a clean, organized showroom; and maintain merchandising and supplies.
Review and update voicemail, review sales performance data, and participate in inventory and inventory preparation.
Cooperate with associates to support store success; attend and begin conducting Ultimate Update meetings to align individual and team efforts with company goals.