BILINGUAL SALES MANAGER IN TRAINING - ASHLEY NORTH MIAMI BEACH

CITY Furniture•Miami Gardens, FL

12d•Onsite

About The Position

The Sales Manager In Training develops a deep understanding of sales management by performing the steps in the sales cycle and participating in daily management activities. The role also involves strategic thinking, recommending process improvements, and learning the company’s business philosophy to help ensure the success of the Sales Department. The position is based at Ashley North Miami Beach and reports to the Showroom Manager. Compensation is commission-driven with uncapped earning potential. The posting states that associates can expect to earn $65,000 or more during their first year while learning sales and the leadership role. During managerial duties, they receive $30 per hour in addition to earned commissions. Upon promotion to Showroom Manager, compensation changes to salary plus bonus and averages $75,000 per year. The company notes opportunities for growth as it opens additional showrooms.

Requirements

Bachelor’s degree from an accredited institution is preferred.
Experience in a related environment is recommended.
Competencies include speaking effectively, listening attentively, relationship management, serving and developing others, customer orientation, effective communication, and identifying and solving problems.
Knowledge of Microsoft Office programs such as Excel, Word, and Outlook; Google Suite such as Docs, Sheets, and Slides; AS400; ASAP Internal platform; and Director.
Ability to work 42.5 hours per week, including nights, weekends, and holidays.
Ability to stand and walk for prolonged periods and perform light lifting when presenting products and merchandise to customers.

Nice To Haves

Bachelor’s degree from an accredited institution.
Experience in a related environment.

Responsibilities

Welcome and greet guests, present and demonstrate products, explain features and benefits, offer available services, close sales, process orders, schedule deliveries, provide financing options, answer store calls, and assist guests with questions and concerns.
Monitor sales and advise customers of changes; resolve customer issues; provide after-sale follow-up and conduct customer-retention activities, including thank-you and follow-up calls.
Monitor backorders and update customers; document and report customer relationship management activities using information technology systems.
Obtain job-related certifications and training, use the Learning Management System, attend instructor-led training, review new product information, and learn the AS400 database, inventory, and reporting systems.
Learn tasks related to showroom opening, closing, daily management, and merchandising; complete assigned individual and team projects; continue learning processes in preparation for promotion to Showroom Manager.
Initiate contact with non-purchasing guests during promotions and special events, apply personal business development strategies, follow up with guests who make appointments, contact previous customers about related or additional products, and generate leads outside the store.
Perform store opening and closing responsibilities, maintain price tags and a clean, organized showroom, maintain merchandising and supplies, review and update voicemail, review sales performance data, and participate in inventory and inventory preparation.
Cooperate with associates to support store success, attend and begin conducting Ultimate Update meetings, and align personal and team efforts with company goals.