SALES MANAGER IN TRAINING - BOCA RATON

CITY Furniture•Boca Raton, FL

18h•$65,000 - $150,000•Onsite

About The Position

The Sales Manager in Training develops a deep understanding of sales management by performing the steps in the sales cycle and participating in daily management activities. The role also involves strategic thinking, recommending process improvements, and learning the company’s business philosophy, with the goal of contributing to the success of the Sales Department and preparing for the next step as a Showroom Manager. The position combines face-to-face guest service and sales, customer account management, professional development, personal business development, showroom merchandising and administrative duties, and teamwork. The role is based in an air-conditioned showroom and requires 42.5 hours per week, including nights, weekends, and holidays. The stated pay is $20 per hour.

Requirements

Competencies and job-specific skills include speaking effectively and listening attentively.
Relationship management.
Ability to serve and develop others.
Customer orientation.
Effective communication.
Ability to identify and solve problems.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Google Suite, including Docs, Sheets, and Slides.
Knowledge of AS400.
Knowledge of the ASAP internal platform.
Knowledge of Director.
Ability to work 42.5 hours per week, including nights, weekends, and holidays.
Ability to meet the physical demands of prolonged standing and walking, and light lifting when presenting products and merchandise to Customers.

Nice To Haves

Bachelor’s degree from an accredited institution is preferred.
Experience in a related environment is recommended.

Responsibilities

Welcome Guests and perform the sales cycle using the opportunity system, providing service throughout product presentations, demonstrations, discussions of features and benefits, and offers of available services.
Close sales and process orders, including creating invoices, scheduling deliveries, and providing financing options.
Answer in-store phone calls and assist Guests with questions and concerns.
Monitor sales and advise Customers of changes; resolve customer issues; provide after-sale follow-up and use customer-retention strategies.
Monitor backorders and update Customers, and document and report customer relationship management activities through information technology systems.
Obtain job-related certifications and training, use the Learning Management System, attend instructor-led training, review product information, and learn the AS400 database, inventory, and reporting systems.
Learn showroom opening, closing, daily management, and merchandising tasks; complete assigned individual and team projects and activities.
Continue learning processes in preparation for advancement to Showroom Manager.
Contact non-purchasing Guests during promotions and special events, follow up with Guests who make appointments, contact previous customers about related or additional products, and generate leads through personal efforts outside the store.
Perform store opening and closing responsibilities; maintain price tags, a clean and organized store, showroom merchandising, and supplies.
Review and update voicemail, review sales performance data, and participate in inventory and inventory preparation.
Cooperate with Associates to support store success, attend and begin conducting Ultimate Update meetings, and align individual and team efforts with company goals.
Think strategically and recommend process improvements.