Sales Lead, Full -Time - Naples

Faherty Brand•Naples, FL

About The Position

The Sales Lead partners with other members of the leadership team to support timely execution of company directives and standards. Through planning, time management, team development, and delegation, the Sales Lead helps create an inclusive environment that embodies Faherty Brand values and culture. The role provides actionable feedback to support inclusion, directive compliance, and individual and team performance, while using business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. The Sales Lead supports customer-focused selling and client retention; operational excellence, including cash management and store assessments; visual standards, merchandising, and restocking; and team motivation, communication, and development. The role requires availability during store business hours, including nights, weekends, and holidays, and the ability to perform the stated physical activities.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least six months.
Omnichannel awareness and the ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Technology and app proficiency, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven personal success in a retail business, reflected in consistently exceeding individual and team sales and performance goals.
Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
Available during store business hours, including nights, weekends, and holidays.
Able to bend, reach, and stretch for product; lift, carry, and move at least 40 pounds; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands preferred.
Familiarity with industry-related blogs and feeds.

Responsibilities

Create a store environment that embodies the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention.
Manage client outreach through personalized communication and maintain up-to-date client information, requests, and product feedback.
Assist in planning and executing in-store events.
Analyze key business metrics and use business tools and market-specific insight to identify and drive performance improvements.
Manage cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively, and collaborate with the leadership team on monthly supply orders.
Support monthly store assessments and prepare the store and team for success.
Communicate store successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area.
Represent and reinforce brand standards through strong visual presentation.
Help support floor moves based on seasonal rollouts and partner with the team to keep the floor fully restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, and champion high standards that empower others to excel.
Recognize and highlight individual and team performance.
Communicate effectively and collaborate to build trust.
Assist the leadership team with coaching and team development.