Sales Lead- Full-time

J. Jill • Mission Viejo, CA

3d

About The Position

J.Jill is seeking a customer-focused, results-driven Sales Lead to support store leadership in driving sales and supporting the team. The Sales Lead creates meaningful customer connections and delivers an exceptional, authentic shopping experience while contributing to the inclusive store culture and community engagement.

The role supports store performance, team development, and daily operations. Responsibilities include helping customers find products and styling recommendations, maintaining product knowledge, coaching team members, and assisting with store opening and closing, visual merchandising, inventory management, and company policy adherence.

Requirements

• At least 1 year of retail experience.
• Passion for customer service and building meaningful relationships.
• Ability to support, inspire, and motivate a team.
• Track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform the listed physical activities, including standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, handling merchandise, climbing ladders, operating POS registers and company mobile devices, and lifting and carrying up to 30 pounds.

Nice To Haves

• Retail experience in women’s specialty retail or another strong sales, customer-focused environment.

Responsibilities

• Model genuine interactions and develop and maintain strong customer relationships.
• Support community engagement initiatives that strengthen the brand’s presence.
• Assist with training and developing team members by leading by example and providing coaching and support.
• Help drive store performance by identifying customer needs, offering personalized styling recommendations, and contributing to sales targets.
• Maintain knowledge of J.Jill products to help customers make confident purchasing decisions.
• Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, address challenges proactively, and support leadership in maintaining a meaningful customer experience.
• Adapt communication across organizational levels and audiences.
• Perform additional responsibilities as assigned.

Benefits

• Competitive hourly wage with performance-based incentives.
• Associate discount.
• Career growth opportunities.
• Supportive and inclusive team environment that values community engagement.
• For full-time associates: medical, dental, and vision benefits, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed