Full Time Sales Lead
About The Position
The Sales Lead is an enthusiastic representative of the Pandora brand who immerses themselves in its culture and products and takes pride in delivering exceptional customer experiences. The position supports Managers and Sales Associates and contributes to the success of the store. Sales Leads build genuine connections with customers, deliver strong product knowledge, foster brand loyalty, and help the team achieve individual and store performance goals. The role includes coaching and inspiring the sales team, providing real-time feedback, and promoting accountability for key performance indicators. The position requires a flexible schedule that may include nights, weekends, and holidays. It also involves standing for extended periods, lifting more than 50 pounds, and arriving to work on time. Candidates must complete an assessment emailed after submitting an application.
Requirements
- At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
- Strong written and verbal communication skills.
- Ability to connect with people at all levels of the organization.
- Business acumen and analytical thinking that support positive results.
- Strong time-management skills, including setting and adjusting priorities and delegating tasks.
- Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
- At least 18 years of age and able to provide proof of identity and eligibility to work.
- Ability to work a flexible schedule that includes nights, weekends, and holidays.
- Ability to stand for extended periods and lift more than 50 pounds, and arrive at work on time.
- Completion of an assessment emailed after application submission.
Responsibilities
- Exceed individual and store sales goals by building genuine connections with customers.
- Represent the Pandora brand and contribute to a passionate, supportive store culture.
- Provide excellent product knowledge and create shopping experiences that exceed customer expectations.
- Build brand loyalty and lasting customer connections beyond individual transactions.
- Pursue commercial targets and key performance indicators, helping the store achieve strong results.
- Coach and inspire the sales team, fostering accountability for individual and store performance.
- Provide real-time feedback and guidance to help team members achieve their KPI goals.
- Support Managers and Sales Associates in delivering store success.
Benefits
- Base compensation plus bonus
- 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability coverage
- Basic life and AD&D coverage
- Anniversary gift cards
- Product discounts
- Learning and development programs
- Continuous feedback
- LinkedIn Learning
- Tuition reimbursement
- Paid time off, including vacation, personal, sick, birthday, and celebration days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
