Full Time Sales Lead

Pandora • Fairview Heights, IL

12d • $17 - $21

About The Position

The Sales Lead supports store managers and sales associates and contributes to in-store success by delivering exceptional customer experiences. The role requires deep engagement with Pandora’s brand, culture, and products, and pride in representing the brand. Sales Leads help achieve individual and store sales goals, build customer loyalty, and support the sales team through coaching, accountability, and real-time feedback. The role requires a flexible schedule that includes nights, weekends, and holidays.

Requirements

• At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect and communicate with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• At least 18 years old, with proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Represent Pandora’s brand and contribute to a passionate store culture.
• Create memorable shopping experiences through product knowledge and efforts to build brand loyalty.
• Meet commercial targets and key performance indicator expectations.
• Engage customers authentically and foster lasting relationships beyond transactions.
• Coach and inspire the sales team, promote accountability for individual and store performance, and provide real-time feedback and guidance toward KPI goals.
• Support managers and sales associates in delivering in-store success.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days, as well as paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed