Sales Lead- Full-time

J.Jill • Mission Viejo, CA

3d • $19 - $25

About The Position

The Sales Lead supports store leadership in driving sales and supporting the team while creating meaningful customer connections and an exceptional shopping experience. The role helps foster an inclusive store culture and authentic customer experiences within the store and community. Sales Leads serve as role models, support team development, contribute to store performance, maintain product knowledge, and assist with store operations. The position also involves adapting communication to different audiences, taking ownership of assigned responsibilities, and completing additional duties as assigned.

Requirements

• At least 1 year of retail experience, preferably in women’s specialty retail or a strong sales and customer-focused environment.
• Passion for customer service and building meaningful relationships.
• Ability to support, inspire, and motivate a team.
• Track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform the listed physical activities, including lifting and carrying up to 30 pounds and joint or team lifting.

Responsibilities

• Develop and maintain strong customer relationships through genuine interactions and act as a role model.
• Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members by leading by example and providing coaching and support.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to sales targets.
• Maintain knowledge of J.Jill products to help customers make confident purchasing decisions.
• Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and following company policies.
• Take ownership of assigned responsibilities, address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Adjust communication to suit different audiences and organizational levels.
• Perform additional responsibilities as assigned to help the store succeed.

Benefits

• Competitive hourly wage with performance-based incentives.
• Associate discount.
• Opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• Full-time associate benefits include medical, dental, and vision insurance, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program and additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed