Sales Lead LOFT Outlet, Grove City Premium Outlets

Knitwell Group • Grove City, PA

5d • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences through personalized service and guidance for associates. The role affects both customer and associate experiences and collaborates with the Store Manager to learn store functions and step in as manager when needed. The Sales Lead represents the brand, supports associate onboarding and development, promotes an inclusive store environment, maintains visual and operational standards, and uses tools and technology to support customer-focused and profitable business and seamless omnichannel shopping.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed