Sales Lead-LOFT Outlet, Vero Beach Outlets

KnitWell Group • Vero Beach, FL

7d • Onsite

About The Position

As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both customer and associate experiences. You collaborate with the Store Manager to become an expert on store functions and are ready to step in as manager when needed.

The role includes representing the brand and modeling personalized customer experience behaviors; helping store leaders onboard and develop an effective, highly engaged team; supporting an inclusive environment; maintaining high visual and operational standards; and using tools and technology to support customer-focused, profitable business and seamless omnichannel shopping. You provide in-the-moment feedback and coaching, build productive relationships by sharing ideas and supporting the team, and step into the manager role when needed.

This is a regular, part-time position at Store 3012, Vero Beach Fashion Outlets in Vero Beach, Florida. The company is an equal opportunity employer and provides reasonable accommodations for qualified applicants and employees.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold high visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates succeed in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the manager role when needed.
• Organize, delegate, and prioritize assignments to meet deadlines.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed