Sales Lead-LOFT Outlet, Vero Beach Outlets
About The Position
The Sales Lead supports and models excellent customer experiences by delivering personalized service and providing guidance and support to associates. The role contributes directly to both customer and associate experiences and collaborates with the Store Manager to learn store functions and step into the manager role when needed. The Sales Lead represents the brand, supports onboarding and team development, helps maintain an inclusive store environment, and upholds visual and operational standards with a focus on customers. The role uses tools and technology to support a customer-focused and profitable business, provide coaching and feedback, communicate company priorities and promotions, and deliver a seamless omnichannel shopping experience.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience.
- Management experience.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and to provide customers with a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan
- Merchandise discounts, plus eligibility for discounts at sister brands
- Professional development and opportunities for advancement across the company’s brands
- Community impact through philanthropic partnerships
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
