Sales Lead LOFT Outlet, Grove City Premium Outlets
About The Position
As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, with a direct impact on both customer and associate experience. You collaborate with the Store Manager to become an expert on store functions and are prepared to step in as manager when needed. The role includes representing the brand and modeling personalized customer service, helping onboard and develop an effective and engaged team, supporting an inclusive store environment, and upholding visual and operational standards. You help create a customer-focused team environment and profitable business, coach associates in the moment, build productive team relationships, and use company technology to stay informed about priorities and promotions and support seamless omnichannel shopping. This is a regular, part-time position at the Grove City Premium Outlets store in Grove City, Pennsylvania.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience preferred.
- Management experience preferred.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan
- Merchandise discounts
- Eligibility for discounts at sister brands
- Professional development
- Opportunities for advancement across brands
- Community impact through philanthropic partnerships
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
