About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisory position handles higher-level transactions, including cash and safe balancing, and is responsible for leading the sales team, supporting store performance, maintaining store operations, and ensuring a clean, organized, and safe shopping environment. Applicants must be at least 18 years old.

Requirements

  • Must be at least 18 years old.
  • Must be able to frequently stand, walk, and use hands to finger, handle, or feel.
  • Must occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Must frequently lift and/or move up to 40 pounds.

Responsibilities

  • Lead the Sales Team to ensure optimal guest service and resolve guest service issues in partnership with the Store Director.
  • Hold self accountable to e|n standards of performance and behavior, model e|n core values, and create a learning environment.
  • Build relationships with team members and foster Partner team member relationships to support business initiatives and growth.
  • Perform opening and closing operations and work the assigned schedule.
  • Assist the Store Director in achieving store sales, per-capita, and purchase-with-purchase goals.
  • Meet personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
  • Support the Store Director in coaching team members to achieve sales goals and expectations.
  • Look for ways to maximize store sales.
  • Handle cash accurately, ensure register transactions are completed accurately, and perform higher-level transactions including cash and safe balancing.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives communicated by the Store Director and SSC initiatives.
  • Participate in e|n initiatives and support their sustainability.
  • Respond to communications in a timely manner.
  • Perform daily tasks including cleaning, store recovery, and merchandise placement.
  • Follow all Loss Prevention procedures and requirements.
  • Demonstrate e|n Cares and support optimal guest service by all team members.
  • Maintain full knowledge of the venue's building and programs.
  • Maintain a clean, organized, and safe shopping environment.
  • Follow e|n and Partner dress code guidelines.
  • Participate in regional philanthropic activities.
  • Comply with company personnel policies and pursue opportunities for self-development.
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