Sales Associate (Part-Time) - Dallas

Richemont • Dallas, TX

2d

About The Position

As an Ambassador of Cartier, the Sales Associate achieves and exceeds sales targets, develops a client portfolio, and ensures a distinctive client experience at every touch point. The role also participates in the boutique’s daily operations and represents the Maison with professionalism and commitment to its values.

The Sales Associate provides exceptional service before, during, and after sales; builds client relationships through service and CRM initiatives; and supports boutique events and networking. The role contributes to daily boutique setup and maintenance, merchandising, inventory activities, and special projects, while following all Group, Maison, and boutique security and operational procedures.

This is a part-time position in Dallas. The associate must consistently be available to work Saturdays, Sundays, and one weekday, as well as retail hours and occasional travel for trainings, client events, and conferences. The expected hourly range is $26–$28, with commission and overtime eligibility.

Requirements

• Two to five years of previous luxury retail experience.
• Must consistently be available to work Saturday, Sunday, and one weekday.
• Must be available to work retail hours, including weekends, and to travel for trainings, client events, and conferences.
• Ability to work in a fast-paced retail store environment.
• Computer and internet savvy; MS Office experience required.
• Excellent interpersonal and communication skills.
• Strong understanding of customer service needs and internal and external customer priorities.
• Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
• Maintain a professional demeanor and uphold the Cartier brand image.
• Self-starter with a team-player approach.

Nice To Haves

• College degree preferred.
• SAP knowledge preferred.
• Additional language skills are a plus.
• General knowledge of timepiece movements preferred.

Responsibilities

• Consistently achieve or exceed monthly sales targets set by management.
• Provide outstanding customer service, including greeting and acknowledging clients, maintaining product knowledge, and supporting clients before, during, and after sales.
• Adapt the sales approach to client needs and motivations, negotiate, and handle objections.
• Assist after-sales clients in accordance with Maison values, offering recommendations and escalating matters when needed.
• Remain current on industry news and competitors.
• Cultivate new and existing client relationships through exceptional service and Maison-specific CRM initiatives.
• Work with management to develop plans for clients and prospects, and accurately capture client data for follow-up and relationship building.
• Resolve client issues and concerns appropriately and escalate them to management as needed.
• Partner with management to plan and participate in in-store and offsite events and networking.
• Follow Group, Maison, and boutique security and operational policies and procedures.
• Assist with daily boutique setup and breakdown, and communicate maintenance issues.
• Assist with merchandising and daily maintenance of displays and back-stock.
• Participate in daily and annual inventories and cycle counts to prepare for audits.
• Assist with special projects, including price changes and back-office responsibilities.
• Travel for trainings, client events, and conferences as needed.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance and disability benefits.
• 401(k) with employer match.
• Paid time off.
• Access to the employee assistance program.
• Commission and overtime eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed