About The Position

The Seasonal Sales Associate assists the store management team in driving sales through exceptional customer service. The role supports vineyard vines’ brand promise, “Every Day Should Feel This Good,” and makes service a top priority. Associates help create a welcoming customer experience, contribute to store operations and merchandising, and support the development of the store crew.

Requirements

  • Strong interpersonal communication and customer service skills.
  • Team-focused, confident, and professional.
  • Creative, adaptable, entrepreneurial, and driven by integrity.
  • Strong verbal and written skills.
  • Ability to use effective selling techniques to achieve sales and repeat business.
  • Passion for making people happy.
  • Enthusiasm for recruiting, training, motivating, and inspiring others.
  • Accuracy and attention to detail.
  • Ability to receive and communicate feedback effectively.
  • Positive outlook and friendly, outgoing, personable attitude.
  • Interest in learning the product thoroughly to provide style advice and help customers.
  • Ability to stand and/or move around for extended periods.
  • Ability to reach, carry, bend, and occasionally climb ladders.
  • Ability to lift up to 40 pounds, unless an accommodation is requested.
  • Passion for the vineyard vines brand.

Nice To Haves

  • Bilingual Spanish-speaking ability preferred.
  • Customer service-oriented experience preferred but not necessary.

Responsibilities

  • Meet sales goals and measures.
  • Develop and maintain relationships with top customers.
  • Support sourcing and execution of in-store events.
  • Help ensure the store delivers the brand experience of “Every Day Should Feel This Good” through “Hosting the Party.”
  • Lead email capture efforts and educate new associates on best practices.
  • Keep the customer wish list current and notify customers when requested products arrive.
  • Assist with training new associates.
  • Help foster a welcoming, fun, encouraging, and energetic environment for crew and customers.
  • Help recruit and refer talent for the store team.
  • Support store and team-building activities with the management team.
  • Maintain efficient merchandise controls and loss-prevention awareness.
  • Help maintain a clean and tidy store environment.
  • Help maintain merchandising according to company standards, current compass (floorset), and brand initiatives.
  • Contribute weekly product feedback.
  • Provide style advice by learning the product and helping customers.
  • Work a flexible schedule that may include holidays, overnights, and weekends.
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