Key Holder (Part-Time) @ Sheraton Dallas Hotel

Event Network•Dallas, TX

22h

About The Position

As a Key Holder, you’ll be an integral part of the store’s day-to-day operations, working alongside the management team to create memorable moments for guests. The role involves meeting company guest-service standards, processing sales transactions accurately and efficiently, restocking merchandise, and completing other tasks assigned by store management. The Key Holder helps maintain store presentation and cleanliness, supports sales through product knowledge and suggestive selling, and completes operational procedures such as paperwork, cycle counts, and opening and closing tasks. The role also includes protecting store assets, following applicable laws and company and hotel policies, and working collaboratively with staff to achieve store goals and maintain a positive work environment.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting visually appealing products.
Friendly, outgoing personality and a service mindset.
Must be at least 21 for liquor sales.
Flexible availability, including weekends, holidays, and morning and evening shifts.
Ability to stand for up to 8 hours, except during required breaks and meal periods.
Ability to frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance.
Use suggestive selling and open-ended questions to engage guests, promote items, and add to sales.
Maintain knowledge of products, promotions, sales targets, key performance indicators, and new products.
Meet merchandise presentation standards, including displaying merchandise, maintaining cleanliness, receiving shipments, replenishing products, and rotating restocked products.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
Recognize security risks, protect company and store assets, and prevent or properly handle potential loss situations.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel, loss prevention, and human resources.
Work with staff to achieve store goals and contribute to a positive work environment.