Part Time Sales Lead - National Harbor

Build-A-Bear Workshop • Oxon Hill, MD

12d • $17 - $17

About The Position

The Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

The position supports store financial goals and compliance with company policies, procedures, and standards. Performance is measured through decision-making and execution, the ability to create an Experience First culture for Guests and associates, achievement of assigned goals, consistent execution of operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, model exceptional Guest service and help ensure memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage Guests using the Experience First Make Behaviors and provide exceptional Guest service.
• Create a warm and inclusive atmosphere, foster positive interactions, and help ensure Guests leave satisfied with their experience.
• Meet brand standards and guidelines to maintain operational excellence and a cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support store financial goals and compliance with company policies, procedures, and standards.

Benefits

• Associates may earn a monthly bonus based on store sales results versus plan.
• The company describes its benefits as comprehensive and competitive and directs employees to its benefits website for the full list.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED