Part Time Sales Lead - National Harbor

Store • Oxon Hill, MD

11d • Onsite

About The Position

The Sales Lead serves as a role-model Bear Builder and takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and helps achieve store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs Bear Builder duties, providing exceptional Guest service and supporting smooth store operations.

Performance is measured by contributions to store financial goals and compliance with company policies, procedures, and standards. Measures include decision-making and execution, creating an Experience First culture for Guests and associates, achieving assigned goals, consistently executing operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Behavioral traits for success include thriving in an Experience First environment; connecting with and inspiring others; enjoying meeting and interacting with new people; having a helpful attitude; wanting to develop, train, and support others; exercising sound judgment in ambiguous situations; showing initiative and self-direction; thriving in a dynamic environment; and remaining calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors and provide feedback to the management team about performance and compliance issues for management to address.
• As a Bear Builder, actively engage Guests using Experience First Make Behaviors and provide exceptional Guest service.
• Create a warm, inclusive atmosphere and positive interactions so Guests leave satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support store financial goals and compliance with company policies, procedures, and standards.

Benefits

• Comprehensive benefits intended to support associates’ health, well-being, and long-term financial security; the full benefits list is available on the company careers benefits website.
• Ability to earn a monthly bonus based on store sales results versus plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED