Full-Time Sales Lead - Famous Footwear

Caleres•Augusta, ME
•$16 - $19•Onsite

About The Position

The Famous Footwear Sales Lead helps provide an excellent shoe-store experience by creating a welcoming environment and supporting a positive in-store culture. The role involves helping teammates deliver strong customer connections, sharing product and trend knowledge, driving sales, and taking pride in store execution. The Sales Lead supports store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable environment. They follow company policies, contribute to an inclusive team culture, and help customers find shoes that suit their needs. This role may include other responsibilities as needed to meet the needs of the business. The position requires schedule flexibility, including holidays, nights, weekends, and extended hours, as well as frequent movement and lifting in the store environment.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu of it.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours, and meet the role’s availability requirements.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Help foster a welcoming, supportive store culture and encourage teammates through coaching on customer connection and selling behaviors.
  • Take accountability for sales goals and contribute to the store’s overall performance.
  • Support retail operations, including pricing, inventory, opening and closing the store, and maintaining a clean, organized, shoppable space.
  • Follow company policies and use available team members and resources to complete tasks.
  • Deliver attentive customer service and help customers identify and select suitable shoe styles and fits.
  • Promote diversity and inclusion and support associates with a positive, proactive attitude.
  • Mentor and train associates on selling and operational processes.
  • Communicate and help carry out direction set by the store manager.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code.
  • Daily access to earned pay through Dayforce Wallet, without fees.
  • Opportunities to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health benefits, and retirement benefits for eligible full-time associates.
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