Full-Time Sales Lead - Famous Footwear

Caleres • Alliance, OH

1d

About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and a strong customer experience. The role supports the store team by modeling integrity, drive, positive behavior, and the company’s Customer Connection culture. The Sales Lead takes on additional responsibilities, supports and coaches associates, and helps customers find suitable shoe styles and fits while staying informed about footwear trends.

The role contributes to sales goals and overall store performance, supports retail operations including pricing and inventory, and helps keep the store clean, organized, and easy to shop. The Sales Lead follows company policies, works with partners and resources to complete tasks, and helps associates feel valued and respected. Other responsibilities may be performed as needed to meet business needs.

The position requires a flexible schedule, including holidays, nights, weekends, and extended hours. Physical demands include lifting up to 40 pounds and frequent movement on the sales floor.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours, and meet the role’s availability requirements.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming customer environment and model the company’s Customer Connection behaviors.
• Support and coach teammates on selling behaviors and customer service.
• Drive sales and take accountability for individual goals and their impact on store performance.
• Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and use available partners and resources to complete tasks.
• Promote a positive, inclusive team culture in which associates feel valued and respected.
• Assist customers in identifying suitable styles and shoe fits, making recommendations based on their needs.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code.
• Dayforce Wallet access to earned pay without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Employee Assistance Programs with emotional support, work-life solutions, legal guidance, financial resources, and other individual support options available online and by phone.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED