Full-Time Sales Lead - Famous Footwear
About The Position
As a Famous Footwear Sales Lead, you help create a welcoming store environment and culture that delivers a strong customer experience and builds customer loyalty. You support the team by sharing knowledge of trends, celebrating individual and team successes, and helping associates develop their selling behaviors. The role also involves taking accountability for sales goals, supporting store operations, following company policies, and contributing to an inclusive and positive team environment. You help customers find styles and brands that meet their needs and ensure they leave with the right fit and a positive Famous Footwear experience. Responsibilities may vary as needed to meet the needs of the business. The position requires working a flexible schedule, including holidays, nights, weekends, and extended hours. Physical demands include regularly lifting up to 40 pounds, frequent movement and lifting, and remaining mobile on the sales floor for extended periods.
Requirements
- High school diploma or GED.
- Proficient working knowledge of general retail practices and procedures.
- Some retail store management experience, or relevant management experience in lieu.
- Previous experience working on a team and motivating others to accomplish a goal.
- Ability to manage multiple tasks and communicate direction set by the store manager.
- Demonstrated ability to mentor and train associates on selling and operational processes.
- Ability to work a flexible schedule and meet role availability requirements, including holidays, nights, weekends, and extended hours.
- Basic computer skills.
- Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
- Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to remain mobile on the sales floor for extended periods.
Responsibilities
- Help create a welcoming store environment and foster a culture of caring, camaraderie, diversity, and inclusion.
- Encourage teammates and provide coaching on customer connection and selling behaviors.
- Drive sales and take accountability for individual goals and their impact on store performance.
- Support retail operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop.
- Follow company policies and use available team members and resources to complete tasks.
- Deliver attentive customer service and help customers find suitable styles, brands, and shoe fits.
- Share knowledge of trends with teammates and customers.
- Mentor and train associates on selling and operational processes.
- Communicate and help carry out the direction set by the store manager.
- Work a flexible schedule that may include holidays, nights, weekends, and extended hours.
Benefits
- 30% associate discount across Caleres retail stores: Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
- Relaxed dress code and a small, supportive, hands-on team environment.
- Daily access to earned pay through Dayforce Wallet without fees.
- Opportunities to transfer among more than 850 store locations.
- Education assistance of up to $7,500 per year for full-time associates.
- Career development and learning opportunities, including opportunities to grow careers at corporate offices.
- Employee assistance programs providing 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and more.
- PTO, health, and retirement benefits for eligible full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
