Full-Time Sales Lead - Famous Footwear

Caleres • Cedar Rapids, IA

1d • Onsite

About The Position

The Famous Footwear Sales Lead helps create a welcoming store environment and delivers a strong shoe-shopping experience for every customer. The role supports customer loyalty and sales by sharing product and trend knowledge, recommending suitable footwear, and helping customers find the right fit. The Sales Lead takes on additional responsibilities, supports teammates, and contributes to a positive, inclusive store culture.

The Sales Lead helps coach associates on customer-facing selling behaviors, works toward sales goals, and supports store operations including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store. The role follows company policies, collaborates with store resources, and mentors and trains associates on selling and operational processes. Other responsibilities may be performed as needed to meet business needs.

This position requires mobility on the sales floor and the ability to lift up to 40 pounds, along with frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. The schedule is flexible and may include holidays, nights, weekends, and extended hours.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Ability to work a flexible schedule and meet availability requirements, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming environment and provide an engaging customer experience.
• Help coach teammates on selling behaviors and customer connection.
• Drive sales and take accountability for individual goals and their impact on store performance.
• Support store operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop.
• Follow company policies and use available partners and resources to complete tasks.
• Promote an inclusive, supportive team culture and encourage associates.
• Recommend footwear styles and help customers find products that meet their needs and fit well.
• Mentor and train associates on selling and operational processes.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code and small-team work environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED