Full-Time Sales Lead - Famous Footwear

Caleres • Des Moines, IA

5d • Onsite

About The Position

As a Famous Footwear Sales Lead, you help create a welcoming store environment and an in-store culture that encourages customer loyalty to the store, its brands, and the company. You take on additional responsibilities, execute with care, contribute as a team player, stay informed about trends, and share that knowledge with teammates and customers. You help customers find shoes that suit their needs and leave with a positive Famous Footwear experience.

The role supports the store’s sales and operations, including coaching teammates on customer connection and selling behaviors, pursuing sales goals, maintaining pricing and inventory standards, and helping ensure the store is clean, organized, and easy to shop. The Sales Lead follows company policies, communicates direction set by the store manager, and promotes an inclusive, supportive team culture. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Help foster a welcoming, supportive store culture and inspire teammates through integrity and drive.
• Provide coaching moments on selling behaviors and customer connection.
• Take accountability for sales goals and contribute to overall store performance.
• Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and use available partners and resources to complete tasks.
• Promote the company’s customer-focused culture and deliver attentive service.
• Support diversity and inclusion and help associates feel valued and respected.
• Recommend shoes and styles to customers based on their needs.
• Mentor and train associates on selling and operational processes.
• Communicate direction set by the store manager and manage multiple tasks.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Career development and learning opportunities.
• Education assistance of up to $7,500 per year for full-time associates.
• Employee assistance programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED