Part Time Sales Lead - Gurnee Mills

Build-A-Bear Workshop • Gurnee, IL

3d • $18 - $18

About The Position

The Sales Lead is a role-model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing Guest service and supporting store operations.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and creating memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Inform the management team about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests and provide exceptional service using Experience First Make Behaviors.
• Create a warm, inclusive atmosphere and foster positive Guest interactions.
• Meet brand standards and guidelines to uphold operational excellence and provide a cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support achievement of store financial goals and compliance with company policies, procedures, and standards.
• Meet performance expectations for decision-making, judgment, execution, creating an Experience First culture, achieving assigned goals, executing operational standards, and stakeholder feedback.

Benefits

• Ability to earn a monthly bonus based on store sales results versus plan.
• The company describes its benefits as comprehensive and competitive and directs applicants to its benefits website for the full list; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED