Retail Store Manager | Gurnee Mills

Lovisa•Gurnee, IL
•$22 - $24

About The Position

Lovisa is seeking a confident, fashion-focused Store Manager to lead a high-energy team at its Gurnee Mills store. The Store Manager leads and develops team members, drives sales performance, oversees daily store operations, and creates a vibrant, customer-focused environment. The role includes coaching and training the team, maintaining on-brand stock presentation and visual merchandising, and fostering a positive team culture aligned with Lovisa’s commitments.

Requirements

  • Be a confident and enthusiastic leader who loves fashion.
  • Have the ability to inspire and motivate a team to deliver on-trend customer experiences.
  • Be confident managing operations and driving results.
  • Demonstrate a customer-first approach and the ability to create memorable in-store experiences.
  • Be driven to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day store operations and ensure stock is well-managed and beautifully presented.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connection.
  • Provide ongoing development and training to improve team members’ skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including potential in-store and international pathways.
  • A paid day off on your birthday.
  • Jewellery discounts, access to exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A supportive, fun, and collaborative team environment.
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