Vans: Supervisor - Gurnee Mills OT

Vans • Gurnee, IL

2d • $20 - $29

About The Position

The Supervisor at Vans supports the store leadership team and helps deliver a high-quality customer experience. The role leads by example, coaches and develops associates, and supports operational excellence in customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, the Supervisor helps maximize store profitability, foster an inclusive team culture, and contribute to store success in a fast-paced retail environment.

The Supervisor delivers personalized customer engagement, supports sales goals and individual performance, models selling behaviors, and coaches associates toward customer-engagement and productivity goals. Responsibilities also include supervising daily operations, supporting stockroom and inventory processes, assisting with team training and onboarding, maintaining visual merchandising, participating in community initiatives, and upholding company policies and safety standards.

The role requires at least one year of retail or store leadership experience in a fast-paced, customer-focused environment. A high school diploma or equivalent is preferred, although hands-on experience and demonstrated achievements are valued. The listed hourly hiring range is $19.50–$28.80, and the position may be eligible for additional compensation awards such as an annual incentive plan, sales incentive, or commission. The posting describes this as a part-time or limited-time position and notes it is not eligible for all VF Corporation benefit plans.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
• The position may participate in some VF Corporation benefits plans; it is not eligible for all plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED