Lead Stylist, Levi's® Outlet, Gurnee Mills Outlet, Gurnee, IL

Levi Strauss & Co.•Gurnee, IL
•$14 - $23•Onsite

About The Position

Reporting to the Store Manager, the Lead Stylist is a consumer-centric, open-minded, and proactive individual who thinks beyond the immediate task. This role is responsible for modeling and coaching to provide the ultimate consumer experience through various functions and procedures related to customer service, sales, merchandising, and store operations. The Lead Stylist will embrace Levi Strauss & Company's history and heritage, demonstrating excellent product knowledge and suggesting looks that incorporate the latest trends and current promotions based on consumer needs, consistent with Levi's® service approach. They will promote Levi's® omni-channel experience by engaging consumers with the Red Tab Loyalty program and resolve consumer concerns in a manner consistent with company policy and consumer satisfaction, partnering with store management on elevated consumer issues. Additionally, the Lead Stylist will advocate for and assist store management in training and coaching store staff to model LS&CO selling practices, deliver authentic customer service, and meet sales goals. This role involves efficient handling of all cash handling and merchandise operations, such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards, and performing store procedures in compliance with store policy. The Lead Stylist must consistently meet or exceed established store and individual sales and performance goals daily, adopt and advocate for new technologies being rolled out in store, and comply with all Levi's® Stores policy, procedure, and programs, following directives of store management.

Requirements

  • Fashion savvy and interested in current trends.
  • Ability to enjoy being busy and juggling multiple tasks in a fast-paced and deadline-oriented environment.
  • Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
  • Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
  • Ability to perform all essential job functions and able to lift up to 40 pounds.
  • Constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
  • Reliable transportation.
  • High school diploma or GED preferred.

Responsibilities

  • Modeling and coaching for the ultimate consumer experience through customer service, sales, merchandising, and store operations.
  • Demonstrating excellent product knowledge and suggesting looks based on consumer needs and current trends.
  • Promoting Levi's® omni-channel experience by engaging consumers with the Red Tab Loyalty program.
  • Resolving consumer concerns and partnering with store management on elevated issues.
  • Assisting store management in training and coaching staff on selling practices and customer service.
  • Efficiently handling cash handling and merchandise operations (shipment processing, floor set, markdown, replenishment).
  • Performing store procedures in compliance with store policy.
  • Consistently meeting or exceeding established store and individual sales and performance goals.
  • Adopting and advocating for new in-store technologies.
  • Complying with all Levi's® Stores policy, procedure, and programs.

Benefits

  • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
  • Five hours of paid volunteer time per month with nonprofit organizations.
  • Product discount of 60% off regular-price merchandise.
  • 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter (Full-Time Employees).
  • Immediate medical, dental, and vision coverage (Full-Time Employees).
  • Free Medical Premiums w/Live (Full-Time Employees).
  • Paid volunteer hours & charity donation matching up to $2000/year (Full-Time & Part-Time Employees).
  • 50% employee discount (Full-Time & Part-Time Employees).
  • 125% match on your 401k, up to 6% (Full-Time & Part-Time Employees).
  • Explore advanced opportunities at Levi's, Dockers & Beyond Yoga (Full-Time & Part-Time Employees).
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