Lead Stylist, Levi's® Outlet, Gurnee Mills Outlet, Gurnee, IL

Levi Strauss•Gurnee, IL

14h•Onsite

About The Position

The Lead Stylist is a consumer-centric, open-minded, and proactive individual responsible for modeling and coaching for the ultimate consumer experience. This role involves various functions and procedures related to customer service, sales, merchandising, and store operations. The Lead Stylist will embrace Levi Strauss & Company's history and heritage, demonstrate excellent product knowledge, and suggest looks incorporating the latest trends and current promotions based on consumer needs, consistent with Levi's® service approach. They will promote Levi's® omni-channel experience by engaging consumers with the Red Tab Loyalty program and resolve consumer concerns in a manner consistent with company policy and consumer satisfaction. This role partners with store management on elevated consumer issues and advocates for and assists store management in training and coaching store staff to model LS&Co selling practices, deliver authentic customer service, and meet sales goals. The Lead Stylist will efficiently handle all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards, and perform store procedures in compliance with store policy. They will consistently meet or exceed established store and individual sales and performance goals daily and adopt and advocate for new technologies being rolled out in store, understanding how tech enables consumer experience, improves operations, and boosts store and company performance. The Lead Stylist must comply with all Levi's® Stores policy, procedure, and programs, and be able to follow directives of store management.

Requirements

Fashion savvy and interested in current trends.
Ability to enjoy being busy and juggling multiple tasks in a fast-paced, deadline-oriented environment.
Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
Ability to perform all essential job functions and able to lift up to 40 pounds.
Constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
Must have reliable transportation.
High school diploma or GED preferred.

Responsibilities

Modeling and coaching for the ultimate consumer experience through customer service, sales, merchandising, and store operations.
Demonstrating excellent product knowledge and suggesting looks based on consumer needs and current trends.
Promoting Levi's® omni-channel experience and engaging consumers with the Red Tab Loyalty program.
Resolving consumer concerns in a manner consistent with company policy and consumer satisfaction.
Partnering with store management on elevated consumer issues.
Assisting store management in training and coaching store staff on selling practices and customer service.
Efficiently handling cash handling and merchandise operations (shipment processing, floor set, markdown, replenishment).
Performing store procedures in compliance with store policy.
Consistently meeting or exceeding established store and individual sales and performance goals.
Adopting and advocating for new in-store technologies.

Benefits

401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
Five hours of paid volunteer time per month with nonprofit organizations.
Product discount of 60% off regular-price merchandise.
3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Immediate medical, dental, and vision coverage.
Free Medical Premiums w/Live.
Paid volunteer hours & charity donation matching up to $2000/year.
50% employee discount.
125% match on your 401k, up to 6%!
Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
Life and disability insurance.